Thank you for booking your consultation!
We will review the request in one business day. Once the online consultation is approved, we will send you a meeting link (Zoom Meeting). Please also check your junk mailbox.
If you haven’t received a reply from us within 2-3 working days, please contact our office 604-232-0848 for assistance.
Questions about insurance and payment
Please check our frequently asked questions below. If you still have questions, please fill out the contact form and we will get back to you within 2-3 business days.
You can also call us at
604-232-0848 or email us at info@vancouverback.com
Yes. In fact, we are one of the few clinics approved by the ICBC Recovery Network to directly bill to ICBC so you won’t need to pay out of pocket. We require the following:
- Claim Number
- Date of MVA (Motor Vehicle Accidents)
- Personal Health Number
- Date of Birth
If it has been longer than 12 weeks since your accident, please call or email us to find out more.
Yes. We do direct bill to WCB, we require the following:
- Claim Number
- Date of Injury
- Personal Health Number
- Date of Birth
If it has been longer than 8 weeks since your accident, please call or email us to find out more.
No, we do not direct bills to extended health insurance companies. After you have paid for your treatment, we will provide you with a receipt which you can use to submit to your own extended insurance company.
We accept cash, cheque, or interac e-transfer.